If you need help, 2-1-1 can connect you.
Feeding your family. Becoming a volunteer. Getting taxes done. Avoiding eviction. Caring for your grandmother. Keeping your heat on. Joining the workforce. Finding a summer camp. Protecting a friend. And so much more. No matter the situation, 211 specialists are trained to identify root causes of a client’s problem – and connect them with a wide range of available resources that meet all the underlying needs, not just the one that prompted the call or text.
No other program has its “finger on the pulse” of America’s greatest needs. It’s a vital part of United Way’s efforts to build stronger communities and fight for the health, education and financial stability of every person in every community. 211 makes the social services ecosystem/network more efficient by ensuring people in need are connected to agencies that can help them.
In 2023, PA 211 answered more than 385,000 calls, texts, and chats, and people connected to resources on the web over 903,000 times. When you call, you will be connected to a representative in Pittsburgh, who finds the services you need locally based on your zip code.